FAQ
Help Center
Shipping & returns
What if it doesn’t work for me?
At SYRO Toronto, your satisfaction comes first.
We take pride in the quality and presentation behind every piece we offer, and we want you to feel confident in your purchase. That’s why we provide a 30-day return window, so you can shop with peace of mind knowing your order is backed by our commitment to elevated everyday style and dependable support.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary by location and demand, but most customers in Canada receive their order within 7–15 business days after shipment.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its progress from shipment to delivery.
Have further questions? Contact us
How much is shipping? Where do you ship to?
We currently offer shipping across Canada. Shipping times and availability may vary depending on your location.
Any applicable shipping costs will be shown clearly at checkout before you complete your purchase.
Can you tell me more about your shipping process?
Every SYRO Toronto order is prepared carefully and processed through our fulfilment network. Orders are typically processed within 1–3 business days and then handed to our shipping partners for delivery.
Once your package ships, you’ll receive a confirmation email with tracking details so you can follow its journey. If you have questions along the way, our support team is here to help.
Have further questions? Contact us
How can I track my order?
We’ll send your tracking information by email once your order has shipped. You can use that link to follow your package from dispatch to delivery.
Will I pay customs?
In most cases, Canadian orders will not incur customs fees. However, customs and import charges are determined by local authorities and are outside of our control. If any charges apply, they are the responsibility of the customer.
Support
Still need help?
If you couldn’t find the answer you were looking for, our team is here to help. Reach out through our contact page and we’ll get back to you as soon as possible.
Contact us